is an independently owned and operated entity which is a licensee of American Express
Global Business
Travel (“GBT”). GBT is a joint venture that is not wholly
-owned by American Express Company or any of its subsidiaries (“American
Express”). “American Express Global Business Travel”, “American Express” and the American Express logo are tra
demarks of
American Express, and are used under limited license.
more information on the full COVID policy valid from 01 October please visit
https://www.emirates.com/et/english/help/covid-19/ticket-options/
• Free, global cover for COVID-19 related costs: Customers can now travel with
confidence, as Emirates has committed to cover COVID-19 related medical
expenses, free of cost, should they be diagnosed with COVID-19 during their
travel while they are away from home. This cover is immediately effective for
customers flying on Emirates until 31 December 2020, and is valid for 31 days
from the moment they fly the first sector of their journey. This means Emirates
customers can continue to benefit from the added assurance of this cover, even if
they travel onwards to another city after arriving at their Emirates destination. For
more details: www.emirates.com/COVID19assistance.
• Health and safety: Emirates has implemented a comprehensive set of measures
at every step of the customer journey to ensure the safety of its customers and
employees on the ground and in the air, including the distribution of
complimentary hygiene kits containing masks, gloves, hand sanitiser and
antibacterial wipes to all customers. For more details please visit
https://www.emirates.com/ae/english/help/covid-19/safety/.
Turkish Airlines:
Turkish Airlines have updated their change/refund policies as follows.
• In Case of Schedule Change or Flight Cancellations with alternatives offered
Turkish:
o If passenger accepts the alternative, change is made free of charge
o If passenger does not accept the alternative offered, 1x free change can
be made within -7/+30 days of original travel date.
• In case of Schedule Change/Flight Cancellation without alternative offered by
Turkish:
o Free change can be made to alternate flight time in cases of schedule
change
o In case of flight cancellations, 1x time free change will be allowed from
date of issuance of ticket up until 31
st
December 2021. If the new flight
chosen is also cancelled the traveller shall be entitled to one more change
• Ask you travel consultants for more information or visit:
https://www.turkishairlines.com/en-int/zero-change-fee/index.html or
https://www.turkishairlines.com/en-int/announcements/coronavirus-
outbreak/flexible-change/index.html